Returns & Exchanges
At Patagonia Halifax, we stand behind everything we make and aim for complete customer satisfaction. If you are not satisfied with your purchase, you can return or exchange your gear for a full refund within 30 days of purchase.
Check Eligibility
Ensure your items are in new, unwashed condition with original tags attached and that you have your proof of purchase ready.
Pack Your Items
Securely place the items in their original packaging or a sturdy shipping box to prevent damage during transit back to our Halifax location.
Generate Shipping Label
Visit our online portal to print a prepaid return shipping label or bring your package to any authorized drop-off point.
Receive Your Refund
Once our team inspects the returned gear, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing